Customer would like to return and refund their order
We're sorry to hear that Locked isn't working for you, but we do appreciate you giving it a shot!
We have a 60-day free return policy for damaged or faulty items. If your order is over 60 days, or the item is not
faulty and you've simply had a change of heartf mind, then unfortunately, we don't provide free returns.
However, you can initiate a return via our return portal, and we'll still issue you a 100% refund once the item has been
shipped back to us.
To initiate a return, please visit the return portal at: https://nowlocked.com/apps/returns.
If approved, you'll receive a shipping label so that you can send the product back to us.
Please note that the refund will only be processed once the item has been picked up by the courier, so we suggest you
organise shipping shortly after receiving the shipping label to ensure that it doesn't expire.
You can read more about our return policy via: https://nowlocked.com/policies/refund-policy.